Privacy Policy

Who We Are

Halal Loans operates the website www.halalloans.com.au and provides information about Sharia-compliant finance options in Australia. We connect enquirers with a partner finance provider who can assist with Islamic finance products.

For privacy enquiries, contact us at info@halalloans.com.au.

What Personal Information We Collect

When you submit a form on our website, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Service interest (e.g., home finance, refinancing)
• Estimated loan amount (if provided)
• Postcode (if provided)
• Free-text message (if provided)

We also automatically collect certain technical information through your use of the website, including your IP address, browser type, device information, and pages visited.

How We Collect Your Information

We collect personal information:

• Directly from you — when you submit an enquiry form on our website
• From your device — through cookies and similar technologies when you browse our website

All form submissions are processed through Formspree, a third-party form handling service.

Why We Collect Your Information

We collect your personal information for the following purposes:

• To connect you with our partner Sharia-compliant finance provider who can assist with your enquiry
• To respond to your enquiry and provide relevant information
• To improve our website and the services we offer
• To comply with legal obligations

How We Share Your Information

Important: Your personal information will be shared with our partner finance provider. When you submit an enquiry form on our website:

• Your details (name, email, phone, service interest, and any other information you provide) are forwarded to our partner Sharia-compliant finance provider
• Our partner will contact you directly to discuss your enquiry and the finance options available to you
• Halal Loans receives a referral fee from our partner for connecting enquirers with their services. This is a paid commercial arrangement

We may also share your information with:

• Formspree — our form submission processor (see “Overseas Disclosure” below)
• Law enforcement or regulatory bodies — if required by law or to protect our legal rights

We do not sell your personal information to third parties. We do not share your information with any parties other than those described above.

Overseas Disclosure

Our form submissions are processed by Formspree, whose servers are located in the United States. By submitting a form on our website, your personal information may be transferred to and stored in the United States. Formspree is committed to protecting the information it processes; however, US privacy laws may differ from those in Australia.

Cookies and Tracking

Our website may use cookies and similar technologies to:

• Analyse website traffic and usage patterns
• Improve website functionality and user experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry form submissions are retained for up to 24 months unless you request earlier deletion.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These measures include secure form submission (HTTPS encryption) and limiting access to personal information to authorised personnel only.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your information.

Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you (APP 12)
• Request correction of any inaccurate, out-of-date, or incomplete information (APP 13)
• Request deletion of your personal information where it is no longer needed for the purposes for which it was collected
• Withdraw consent to the use of your information for purposes you previously agreed to

To exercise any of these rights, contact us at info@halalloans.com.au. We will respond to your request within 30 days.

Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us by contacting info@halalloans.com.au. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Online: www.oaic.gov.au
• Phone: 1300 363 992
• Post: GPO Box 5218, Sydney NSW 2001

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

For any questions about this Privacy Policy or how we handle your personal information, please contact us at info@halalloans.com.au.